FAQs about Violet Beta

Violet is your personal, private AI-powered companion. She can answer general health questions, and help you make sense of your health records. Violet isn't a doctor. Make sure to talk to a licensed healthcare provider for diagnosis or treatment.

Violet is always learning. We’re releasing her before moving out of beta to identify any issues and to help her learn and grow over time.

Violet can make mistakes. Her responses are based on training data, your available health records, and any info you provide. Gaps in this information may affect her responses.

Violet was built to help you understand symptoms and give guidance, like when to speak to a healthcare provider. She is not intended to be used in a clinical setting or by medical professionals.

Violet can't

  • write or renew prescriptions
  • offer medical treatment
  • order lab tests or imaging (like X-rays)
  • take the place of emergency medical care
She isn’t meant to be used in life-threatening situations.

You should not use Violet for guidance:
  • if you’re pregnant or
  • If you’re being treated for
Complex or rare conditions
  • Autoimmune diseases (e.g., Sarcoidosis, lupus, vasculitis)
  • Genetic syndromes (e.g. Down syndrome, Turner syndrome, Marfan’s syndrome, sickle cell
  • Cancer
  • Chronic Obstructive Pulmonary Disorder (COPD)
  • Endometriosis
  • Heart failure
  • Renal (kidney) failure
  • Organ transplant
  • Immunodeficiency
  • AIDS/HIV
Neurological conditions
  • Multiple Sclerosis (MS)
  • Amyotrophic Lateral Sclerosis (ALS)
Violet can’t assess symptoms or give guidance for:
   Skin issues that need images for evaluation:
  • Rashes
  • Eczema
  • Acne
  • Lesions (e.g. psoriasis)
Managing pre-existing chronic health conditions:
  • High blood pressure
  • Heart disease
  • Diabetes
  • Asthma
We are always working to improve Violet, so she may be able to help more over time.